RETURNS

Smash Shoes has a 14-day return policy.
All shoe returns must be completely unworn and are thoroughly checked upon return. If there are signs of wear and tear, we can not provide a refund. 
If you would like to return an item, please fill out the return form and ship the package to the following address:

Smash Shoes
4859 W Slauson Ave #287
Los Angeles, CA 90056

 


Items can only be returned for a refund. We can not process exchanges. If you require an alternative size, color or style, please place a new order. All returned items will be refunded once they've been received by our warehouse. Make sure the returns form is filled out with your order number and placed in your returns parcel - we can't process your return without these details. Please allow 5 business days to process refunds once we receive the item/s. 
 
Original shipping costs are non-refundable. Sale/clearance items are final and non-refundable.

Our factory sale is comprised of items that are known to have minor factory defects. Please be advised that all items sold under the factory sale are FINAL SALE and can not be returned or exchanged. 

International purchases are subject to additional customs duties and fees, for which the customer will be responsible.

 
All sale items are final and ineligible for refunds.
International purchases are currently ineligible for returns and exchanges. 

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